Support / Integrations
What tools does Pilea integrate with
Pilea connects to the tools your team already uses so feedback, customer data, and development tasks flow in and out without manual work. This article lists every available integration and what each one does. To see your integrations, go to Integrations in the sidebar under Data Sources.

Screenshot: Integrations page showing connected integrations and available integrations grid
Support integrations
These integrations pull feedback from your support tools into Pilea automatically. Conversations and tickets flow into your workspace where the AI structures them into backlog items.
| Integration | What it syncs to Pilea |
|---|---|
| Intercom | Customer conversations and support messages |
| Zendesk | Support tickets and customer conversations |
| AppFollow | App store reviews and ratings |
Meeting recorders
These integrations import your call recordings and meeting transcripts into Pilea as interviews, so what customers say out loud on sales calls, user interviews, and check-ins gets structured into backlog items alongside your written feedback. Each connects with an API key, and Pilea diarizes and analyzes the transcript automatically.
| Integration | What it imports |
|---|---|
| Gong | Call recordings and transcripts |
| Fireflies | Meeting recordings and transcripts |
| Granola | Meeting notes and transcripts |
| Jiminny | Call recordings and transcripts |
| Attio | Call recordings and transcripts from Attio |
ℹ️ Note: Meeting recorders are rolling out in beta — the tiles are hidden unless enabled for your organization. Email us to have them turned on. See Importing call recordings and meetings for setup steps.
Communication integrations
These integrations connect your CRM and team communication tools. Customer records, sales notes, and team feedback flow into Pilea.
| Integration | What it syncs |
|---|---|
| HubSpot | Sync companies, support tickets, sales notes, customer engagements to Pilea. |
| Slack | Send feedback from Slack to Pilea via :seedling: emoji reaction (🌱) or @pilea. Receive summaries from Pilea in Slack. |
Project management integrations
These integrations let you export backlog items from Pilea into your project management tool. Linear, Jira, and GitHub keep status in two-way sync; the rest are one-click exports.
| Integration | What it does |
|---|---|
| Linear | One-click export, two-way sync of issues and status |
| Jira | One-click export, two-way sync of issues and status |
| GitHub | One-click export, two-way sync with GitHub Issues |
| Monday.com | Export backlog items to boards |
| Asana | Export backlog items to tasks |
| ClickUp | Export backlog items to tasks |
| Trello | Export backlog items to Kanban boards |
Knowledge and context sources
These integrations pull in documents and repository content that give Pilea more context when it structures and scores your backlog.
| Integration | What it imports |
|---|---|
| Notion | Pages and documents from your Notion workspace |
| GitHub Repositories | Repository files and pull-request context |
Developer tool integrations (MCP)
Pilea connects to developer IDEs through the Model Context Protocol (MCP). Developers can view backlog items, read linked customer feedback, and access priority breakdowns directly in their coding environment.
| IDE | |
|---|---|
| Claude Desktop | Full access |
| Claude Code CLI | Full access |
| Cursor | Full access |
| Windsurf | Full access |
| VS Code | Full access |
| Codeium | Full access |
Custom integrations
Build your own workflows or connect internal tools using the Pilea API or automation platforms.
| Integration | What it does |
|---|---|
| REST API | Read and write feedback, backlog items, customers, and products programmatically |
| Make | Visual automation builder for custom workflows |
| MCP Server | Connect Pilea to AI tools like Claude for data exploration |
How integrations connect
Most integrations use OAuth - you click Connect, authorize access in the other tool, and get redirected back to Pilea. Integrations are connected at the organization level. Each workspace can then enable or disable sync and configure its own data filters.
Only admins can connect, configure, or disconnect integrations.
Stuck? Email us — a human answers, usually the same day.