Pilea roles and permissions

Pilea has one set of roles, set at the organization level. Every member has exactly one role, and it follows them into every workspace they can access. There are no separate workspace roles: Owners and Admins act as workspace admins everywhere, Editors can write, and Viewers can read.

Organization roles

There are four roles: Owner, Admin, Editor and Viewer.

Permission	Owner	Admin	Editor	Viewer
View the backlog, mentions, companies and insights	Yes	Yes	Yes	Yes
Add and edit feedback	Yes	Yes	Yes	No
Create and edit backlog items, themes and tags	Yes	Yes	Yes	No
Chat with Pilea and run insights	Yes	Yes	Yes	No
Create and publish surveys	Yes	Yes	Yes	No
Add comments	Yes	Yes	Yes	No
Configure workspace settings (name, visibility, analysis, backlog automation, priority scoring)	Yes	Yes	No	No
Re-analyze a whole workspace	Yes	Yes	No	No
Add and remove members of a private workspace	Yes	Yes	No	No
Create, duplicate, reset and delete workspaces	Yes	Yes	No	No
Manage integrations	Yes	Yes	No	No
Manage API keys	Yes	Yes	No	No
Invite members as Editor or Viewer, cancel and resend invitations	Yes	Yes	No	No
Invite members as Admin	Yes	No	No	No
Change member roles	Yes	No	No	No
Remove members	Yes	Yes	No	No
Suspend and reactivate seats	Yes	No	No	No
Manage organization name, logo, timezone and company context	Yes	Yes	No	No
Configure PII redaction	Yes	Yes	No	No
View and manage billing	Yes	Yes	No	No
Transfer ownership	Yes	No	No	No
Delete the organization	Yes	No	No	No

ℹ️ Note: Every organization has exactly one Owner: the person who created it. Ownership can be transferred from Settings → Team, which demotes the previous Owner to Admin.

Public and private workspaces

Each workspace is either Public or Private:

• Public workspaces are open to everyone in the organization, with the permissions from their role. No invites needed.
• Private workspaces are visible in the workspace switcher, but only invited members can open them. The Owner always has access. Members are managed under Settings → Members in that workspace, or ticked under Private workspace access when you send an invitation. A private workspace always needs at least one admin member, so the last admin can’t be removed.

A member’s role is the same in every workspace: a Viewer stays read-only in a private workspace too.

💡 Tip: For most team members Editor is the right role. Use Viewer for stakeholders who need to see the backlog without making changes.

Which role should I assign?

If this person…	Assign…
Manages integrations, billing, or onboards the team	Admin
Is a PM, CS lead, or UX researcher actively using Pilea	Editor
Is a developer using the MCP to read the backlog	Editor (or Viewer if they only read)
Is an exec or stakeholder who needs read-only access	Viewer

Related articles

• Inviting your team to Pilea
• Creating and switching between workspaces