Pilea roles and permissions

Pilea uses two levels of roles: organization roles and workspace roles. Every member has one of each. Organization roles control access to org-level settings; workspace roles control what a member can do within a specific workspace.

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Organization roles

There are three organization roles: Owner, Admin, and Member.

Permission	Owner	Admin	Member
Invite and remove members	Yes	Yes	No
Change member org roles	Yes	Yes	No
Create and delete workspaces	Yes	Yes	No
Manage integrations (org level)	Yes	Yes	No
Configure SSO	Yes	Yes	No
Manage org name, logo, timezone	Yes	Yes	No
View and manage billing	Yes	No	No
Access all workspaces	Yes	Yes	No

ℹ️ Note: Every organization must have at least one Owner at all times.

Workspace roles

There are three workspace roles: Admin, Editor, and Viewer. These are assigned per workspace, a member can have different roles in different workspaces.

Permission	Admin	Editor	Viewer
View backlog and insights	Yes	Yes	Yes
Add and edit feedback	Yes	Yes	No
Create and edit backlog items	Yes	Yes	No
Run Insights Agent queries	Yes	Yes	No
Create and publish surveys	Yes	Yes	No
Add comments and reactions	Yes	Yes	No
Manage products and themes	Yes	No	No
Configure workspace settings	Yes	No	No
Manage workspace integrations	Yes	No	No
Invite members to workspace	Yes	No	No
Delete the workspace	Yes	No	No

💡 Tip: For most team members Editor is the right workspace role. Use Viewer for stakeholders who need to see the backlog without making changes.

Which role should I assign?

If this person…	Assign…
Manages integrations, billing, or onboards the team	Org Admin + Workspace Admin
Is a PM, CS lead, or UX researcher actively using Pilea	Org Member + Workspace Admin
Is a developer using the MCP to read the backlog	Org Member + Workspace Editor
Is an exec or stakeholder who needs read-only access	Org Member + Workspace Viewer

How roles interact

Organization Admins have access to all workspaces at the workspace Admin level by default, even if they haven’t been explicitly assigned a workspace role. Organization Members only see workspaces they’ve been explicitly added to.