Pilea

Support / Using Pilea

Chat and cowrite

Chat is the fastest way to put your agents to work. Click the Chat button in the top right and a side panel opens alongside whatever you’re doing - no context switch, no separate app. The input invites you to “Ask Pilea anything…” and means it.


Picking who answers

Use the agent picker to choose which agent handles the conversation. The default Pilea agent covers general questions, but if you’ve built specialised agents, this is where you route work to the right teammate.


The three magic characters

Chat gets much more powerful once you learn its shorthand:

Type To do this
@ Reference workspace items - backlog items, customers, tags, and more
/ Run a skill as a slash-command
# Reference tools

So instead of describing an item and hoping the agent finds the right one, you @-mention it directly. The agent works from the actual record, not a paraphrase.

💡 Tip: Combine them. Reference a customer with @, then run a skill with / - the skill executes with that exact customer in context.


What chat can actually do

This isn’t a read-only Q&A box. From the conversation, an agent can:

  • Draft and edit cowrite documents with you.
  • Propose backlog merges when it spots duplicates.
  • Create items, mentions, and tags, or update statuses for you.
  • Hand off to a better-suited agent when another teammate is the right fit for the question.

In other words, chat is a way to operate Pilea, not just ask about it. “Mark those three as Won’t Do” is a valid instruction, not a support ticket.


Cowrite documents

Cowrite is Pilea’s collaborative editor, where documents are cowritten with the agent. You write, the agent drafts and revises alongside you, and the document takes shape in the conversation between you.

Cowrite documents aren’t isolated, either:

  • They can be analyzed for feedback, feeding the same pipeline as your other sources.
  • They can be linked to backlog items and companies, so a spec or a customer brief lives next to the work and the account it belongs to.

ℹ️ Note: Because documents link to backlog items and companies, cowrite works well for specs and customer-facing summaries - the evidence and the writing stay connected.


A workflow that ties it together

  1. Open Chat and pick your agent.
  2. @-reference the backlog item you’re specifying.
  3. Ask the agent to draft a cowrite document for it.
  4. Edit together, then link the document to the item and the customers involved.

You’ve gone from raw feedback to a linked, agent-assisted spec without leaving the panel.

Next: Agents, skills, and pulses

Stuck? Email us — a human answers, usually the same day.