Support / Using Pilea
Company context
Pilea’s analysis is only as sharp as its understanding of your business. Company context is where you give it that understanding: a plain-language briefing on who you are, what you build, and who you build it for.
It’s also the third step of the Activate your agents checklist - the one that turns a generic assistant into one that knows your product.
Where to find it
Go to Settings → Company context. You’ll find four things to fill in:
- Company description - who you are as a business.
- Product description - what you build and what it does.
- Target audience - who you build it for.
- Reference images - upload PNG, JPG, or SVG files, up to 5MB each.
Why it’s worth five minutes
This context makes agents and analysis smarter. When Pilea classifies a mention, links feedback to backlog items, or answers a question in chat, it does so with your descriptions in mind. Feedback that would read ambiguously to a stranger reads clearly to a system that knows your product and your audience.
💡 Tip: Write for a smart new hire, not a search engine. “We sell workflow software” teaches Pilea almost nothing; a couple of concrete sentences about what your product does and who buys it goes a long way.
The payoff compounds: the same context serves every agent and every analysis, so one good briefing improves everything downstream.
Who can edit it
Editing company context is restricted by role:
| Role | Access |
|---|---|
| Owner | Can edit |
| Admin | Can edit |
| Member | View-only |
Members can read the context - useful for knowing what Pilea has been told - but only Admins and Owners can change it. That keeps your company’s source-of-truth briefing from drifting with every well-intentioned edit.
For the full picture of what each role can do across Pilea, see Pilea roles and permissions.
ℹ️ Note: If you’re a Member and spot something outdated in the context, flag it to an Admin or Owner - a stale product description quietly degrades analysis quality for everyone.
Keep it current
Company context isn’t a set-and-forget form. Revisit it when:
- You launch a major feature or reposition the product.
- Your target audience shifts.
- Your reference images no longer reflect the current product.
A few minutes of upkeep after each big change keeps your agents reasoning about the product you ship today, not the one you shipped last year.
Stuck? Email us — a human answers, usually the same day.