Pilea

For product managers & UX researchers

Your customers already
told you what to build.

Pilea reads every Slack thread, ticket and call — then hands you a scored backlog with the receipts attached.

Free to start · No credit card · EU-hosted & GDPR-compliant

200+ product teams save 40+ hours a week with Pilea

  • FotMob
  • Heder Bank
  • Boligmappa
  • Favrit

How it works

From scattered signals to a defensible roadmap.

No new inbox to manage, no forms for customers to fill in. Pilea works with the feedback you already have.

  1. 01

    Connect your tools

    Slack, Intercom, HubSpot, Zendesk and 15+ more. Every signal syncs the moment it lands — with PII redacted by default.

  2. 02

    Pilea sorts the noise

    Signals become themes, tagged by customer, sentiment and revenue — across 100+ languages. Every insight stays traceable to the quote.

  3. 03

    Get a scored backlog

    Ranked by Pilea Priority Score, RICE or WSJF — no scoring session required. One click pushes the winner to Jira or Linear.

For product managers

Roadmap meetings, minus the arm-wrestling.

Every request scored by reach, revenue and effort. Every theme traceable to real customer quotes. When someone asks “why this first?”, you open Pilea instead of defending your gut.

  • Prioritise without the scoring session — Pilea Priority Score, RICE or WSJF, computed from live signals
  • Push winners to Jira or Linear with the evidence attached
  • A weekly digest of what customers said, straight to Slack

For UX researchers & designers

Synthesis in an afternoon, not three weeks.

Your next study is hiding in the interviews, tickets and NPS comments you already have. Pilea clusters them into themes, keeps every verbatim, and cowrites the summary with you.

  • Upload calls and interviews — Pilea transcribes and tags them
  • Surface the words customers actually use, pain points included
  • Share ready-to-read summaries with every quote linked to its source

See it on your data

Book a live walkthrough with the team.

Everything else

Feedback is just the start.

Pilea helps you groom issues, write insights, build context and ship the update — so the work around building the product stops eating the day.

Receipts on everything

Every insight links back to who said it, where, and when. Roadmap questions get answers, not debates — and stakeholders can check the source themselves.

Customer profiles

Every conversation, ticket and signal per account in one view. Spot churn risk before it churns.

Cowrite PRDs & summaries

Draft specs, research summaries and changelogs side by side with your agents — in your tone.

Two-way sync

Jira and Linear stay in step with Pilea. Close it there, it closes here.

Your data, guarded

EU-hosted, GDPR-compliant, PII redacted by default. Quit anytime — keep your data.

Context everywhere with MCP

Pull evidence-backed issues straight into Cursor, VS Code or Claude. Your coding agent reads the why behind every ticket — customer quotes included — without you leaving the editor.

Meet your agents

A product team that never sleeps on the feedback.

Give them your tone of voice, pricing and playbooks. They hand back finished documents — not rough drafts.

The allrounder Pilea mascot

Pilea

Sits at the centre of your product ops — organises signals, spins up skills and agents, and ships weekly updates straight to Slack.

The assistant product manager Lily mascot

Lily

Writes product updates your customers actually read, watches pain points, and suggests the bigger initiatives hiding in the patterns.

The backlog manager Basil mascot

Basil

Grooms your backlog with your codebase in context — checks implementation details, reports on bugs, and delegates tasks to coding agents.

Ready when you are

Turn your feedback into a scored backlog today.

Integrations

The signals are already flowing. Point them somewhere useful.

Support tickets, sales calls, and meeting transcripts — connect once, and every signal streams into one structured overview, updated continuously.

Plus backlog export to Jira, Linear, GitHub, Asana, ClickUp, Monday & Trello, App Store & Play Store reviews, developer IDEs over MCP, a public API, Make — and MCP for everything else.

Customer stories

From scattered feedback to shipped features.

BeCrystal prioritises what matters with actual data, not feelings — every roadmap call backed by customer evidence.

Karen Dolva

Karen Dolva

Chief Product Officer, BeCrystal

Heder Bank brings Pilea data to the board when reporting on trending feedback and topics — straight from the source.

Marius Hauken

Marius Hauken

Chief Experience Officer, Heder Bank

Your customers already told you what to build.

Pilea turns the feedback you already have into a scored backlog — evidence attached.

Free to start · No credit card · Quit anytime, keep your data