Pilea can help your team...
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📢 Listen to customers.
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Collect feedback from your own app/website or integrations.
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Send weekly insights to anyone interested.
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Keep your team aligned on trends and issues.
💡 Find insights and suggest next steps.
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Answer complex questions about all your feedback.
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Find relevant requests and suggest followup questions.
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Suggest next steps to help you get the answers you need.
📊 Visualise and help prioritise.
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Create decision-making tools using natural language search.
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Visually explore the customer journey.
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Collaborate and discuss with your team.
“We have the feedback from Pilea on a large screen in the office landscape. This creates a clear connection between customer needs and our work, keeps us focused on what matters most to them, and makes it easier to justify decisions.”
Ingrid - UX Designer Favrit
“With Pilea, we've collected thousands of customer inquiries from Zendesk and surveys from the app, giving us valuable insight into our biggest bottlenecks. The result? Less time spent by the team and a simpler experience for our customers.”
Alexander - CEO
Collecting feedback
📂 Upload and transcribe recordings (audio/video)
🔍 Extract key themes automatically
📌 Highlight user pain points & needs
📊 Organize insights across projects
⏳ Save hours on manual review
📥 Import NPS & CSAT surveys (csv)
🔍 Analyze thousands of open-ended responses
📊 Identify trends and key topics
🔗 Connect Zendesk, Intercom or Hubspot
🛠 Detect bugs and feature requests
📌 Categorize feedback automatically
📊 Track recurring customer issues
💬 Submit feedback in Slack (just react with 🌱!)
🔍 Auto-categorize insights instantly
📌 Track ideas from everyone without losing them
🚀 Keep teams aligned in real-time
🔧 Build custom widgets with Pilea API
⚡️ Set up automations with Zapier or Make
📌 Connect insights to workflows
Categorizing feedback
🔍 Detect recurring issues instantly
⚡ Highlight top feature requests
🛠 Identify critical bug reports
⏳ Eliminate manual sorting effort
📂 Organize feedback by common topics
🔍 Identify trends across all sources
📊 Categorize insights automatically
🚀 Surface emerging product opportunities
⏳ Reduce time spent analyzing data
Discovering feedback
💬 Search insights like a conversation
🔍 Instantly find relevant feedback
📊 Explore trends across all data
🚀 Get quick answers from users
⏳ No manual filtering needed
📌 Add status
⭐ Rate urgency and impact
🔍 Track what matters most
📊 Align teams on priorities
🚀 Make data-driven product decisions
📥 Automatic summaries in Slack
🔍 Track trending user issues
📊 View top feature requests
🚀 Keep teams aligned effortlessly
⏳ No need for manual updates
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