Pilea helps customer success teams turn conversations into influence.
Join 200+ customer success teams who've cut feedback collection time by 40 hours/week
- time customer success teams can reinvest in proactive customer outreach and retention strategies
Your customer insights are buried in: Call notes, Slack channels, Intercom, CRM updates.
Pilea captures feedback automatically from your existing tools so nothing gets lost between teams. No extra admin work.
Everything in one place, continuously updated.
Instead of manually logging feature requests, Pilea: tags feedback automatically, groups similar requests, detects urgency and sentiment, removes personal data.
You can see which accounts are frustrated, and why, instantly.
Forget reading 600 support tickets to understand what’s happening.
See emerging patterns instantly and walk into roadmap meetings with real signal, not anecdotes.
We keep things light when it comes to sorting your feedback. When it comes to protecting your data? That's where we get serious.
Pilea is built in Norway 🇳🇴, hosted in the EU 🇪🇺 and scalable to product teams globally 🌍.
For product teams working in regulated industries or just taking privacy seriously, Pilea is designed with European compliance as a default.
We're happy to help answer any questions in our weekly demo!
When a key account asks for a feature, you need context. Pilea shows:
This helps you escalate strategically, not emotionally, and bring quantified insight into product conversations.
When product teams create a ticket:
No more chasing product teams for updates, no more vague “it’s on the roadmap.” You can proactively close the loop with customers.
If you serve Nordic or European markets, feedback comes in many languages.
Pilea handles it all, so you can support every customer equally, regardless of language, without translation bottlenecks.
