← Back to Integrations
Microsoft Teams Logo

Route feedback from Teams channels into Pilea automatically β€” powered by Make.com.

We've built this for
Product, CS, and support teams that use Microsoft Teams as their main collaboration tool and want to make sure valuable customer feedback doesn't scroll away into oblivion.
Quit anytime. Keep your data.

Not every team runs on Slack. If your company is a Microsoft Teams shop, you've got the same problem β€” customer feedback shows up in channels every day, people react to it, maybe someone says "good point," and then it's gone. Buried under meeting links and status updates. The Pilea Microsoft Teams integration connects through Make.com, which means you can set up automated flows that route messages from specific Teams channels straight into Pilea. A customer success manager drops feedback in your #customer-intel channel? It lands in Pilea as structured feedback β€” attributed, tagged, and ready to be clustered with everything else. The Make.com connection also gives you flexibility. Want to filter out noise and only capture messages with certain keywords? Easy. Want to route different channels to different products in Pilea? Done. You're not locked into a rigid setup β€” you build the flow that matches how your team actually works. The result: feedback from Teams stops being ephemeral chat and starts being data you can actually act on.

What you get.

  • Automated channel capture β€” messages from your chosen Teams channels flow into Pilea without anyone lifting a finger
  • Flexible routing β€” send different channels to different products or teams in Pilea
  • Filtering and cleanup β€” use Make.com modules to filter out noise, clean up formatting, or extract key info before it hits Pilea
  • Customer attribution β€” feedback gets linked to the right customers so you see the full picture
  • Multiple channel support β€” monitor as many channels as you need, each with its own flow

Do more with Agents.

  • "Post weekly feedback digests to your Teams channel" β€” keep the product org in the loop without anyone having to check a dashboard
  • "Alert your CS team channel when churn risk rises" β€” early warnings delivered right where your CS team already works
  • "Send daily new-feedback summaries to the product channel" β€” make sure nothing gets missed, even on busy days