Teams

What You'll Need

• Admin access to your Teams account (yes, you actually need this one)
• A Make.com account

Step-by-Step Setup

Step 1: Create Your Scenario

Open Make.com and create a new scenario.

Step 2: Add Microsoft Teams Trigger

1. Search for Microsoft Teams
2. Select Watch Channel Messages
3. Click Add next to Connection
4. Sign into Teams with your admin account
5. Choose the team and channel you want to monitor

Want to watch multiple channels? Create separate scenarios for each one.

Step 3: Add Pilea Connection

👉 Learn how to add a new HTTP module that connects to Pilea.

Step 4: Map Your Data

In the request content field:

json

{
 "product_id": "prd_yourid",
 "text": "{{1.body.content}}"
}

The {{1.body.content}} pulls the message from Teams. Make.com handles the mapping.

Replace prd_yourid with your actual product ID from Pilea settings.

Step 5: Set Your Schedule

Enable the scheduling option and set how often Make.com should check Teams. Every 15 minutes works for most teams.

Step 6: Test It

Send a test message in your Teams channel. Run the scenario once. If it shows up in Pilea, you're golden.

‍

• ‍Collecting Feedback
  ‍Team members post feedback in the designated Teams channel. Pilea picks it up automatically at your set interval.‍
• Multiple Channels
  ‍Monitoring feedback from different teams or projects? Set up one scenario per channel. Each feeds into Pilea separately.‍
• Adding Filters
  ‍Not every Teams message is feedback. Add filter modules in Make.com to:
  
  • Only capture messages with specific keywords
    
  • Ignore certain message types
  • Route different feedback to different products‍
• Data Cleaning
  ‍Teams messages can be messy. Add transformation modules in Make.com to clean up formatting, remove mentions, or extract specific information before sending to Pilea.