Play Store reviews are raw, unfiltered customer feedback — and there's usually a lot of it. But unless someone on your team is manually checking the Play Console, those reviews mostly go unread. Meanwhile, your Android users are telling you exactly what they need. This integration connects to your Play Store reviews through AppFollow, a review monitoring service that handles the heavy lifting of syncing reviews from Google Play. Every Play Store review flows into Pilea automatically. Reviews get sentiment-tagged, linked to themes, and clustered with feedback from your other channels. So when five Play Store reviews mention the same crash, and your support team has tickets about it too, you see the full picture in one place — not fragments scattered across tools.