Slack

1. Install the Pilea Insights app from Settings inside Pilea
2. Set up a dedicated channel for receipts (where confirmation messages appear when feedback is successfully added)
3. Configure a channel for findings and notifications (where important insights will be automatically shared)

Using 🌱 Emoji Reaction

• Invite Pilea Insights to a any channel where feedback might occur
• React to messages with the 🌱 emoji to capture them as feedback
• You will receive a notification in the receipts channel confirming that the feedback was successfully added

Using Message Menu

• Use the overflow menu (three dots) on any message and select "Add feedback to Pilea Insights".
• Doing so will copy the message into a modal where you can add product and customer.

Using Slash Commands

• Use the forward slash command /pilea-insights to trigger a dialogue to manually add feedback.
• Doing so will open amodal where you can add the feedback, product and customer.

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