Pull Apple App Store reviews into Pilea automatically via AppFollow — structured, tagged, and ready to act on.
Your App Store reviews are some of the most honest feedback you'll ever get. Customers don't hold back when they're rating your app. But right now, that feedback probably lives in its own little silo — someone on the team checks it occasionally, maybe flags a few things, and the rest just sits there. This integration uses AppFollow as the connector between the App Store and Pilea. Once connected, every App Store review flows into Pilea automatically. Each review gets sentiment-tagged, linked to themes, and analyzed alongside feedback from all your other channels. That one-star review about slow load times? It gets clustered with the support tickets and Slack messages saying the same thing — so you see the real scope of the problem, not just a single angry review.
Once your App Store reviews are flowing into Pilea, you can set up insight agents that watch for patterns and alert you automatically:
The agents run in the background, so the signal finds you — you don't have to go scrolling through reviews.
