Case studies

Get inspired by how easily Pilea has transformed the way our customers prioritse and build their products.

β€œPilea is there every time we prioritize.”

β€œThe biggest difference between Pendo and Pilea is how everyone in the team can provide feedback. It is so easy with Pilea.”

Ingrid Vestby Fredriksen works as Head of Design at the product company Favrit, which sells the market's most modern cash register system for restaurants and bars. Their customers are fond of giving them feedback and Ingrid is responsible for organizing and understanding what people are saying. She makes sure that everyone at Favrit is on the same page regarding what matters most to their customers – and for that she uses Pilea.

Nina uses Pilea to better understand how she can improve the world's easiest computer for seniors.

β€œBefore Pilea, it was so easy to just make decisions about further development over a cup of coffee based on what we felt rather than anchoring the decision in the user data we actually had in emails, chat logs, and Excel-files.”

Nina Jensen works with customer support and as a product specialist in Kompany AS, for their product Komp. Komp is described as the world's easiest computer for seniors. With video calls and photo sharing from friends and family, Komp brings security and joy to those who struggle with modern technology. Nina uses Pilea to keep track of customer and user feedback and prioritize further development.