Ingrid Vestby Fredriksen works as Head of Design at the product company Favrit, which sells the market's most modern cash register system for restaurants and bars. Their customers are fond of giving them feedback and Ingrid is responsible for organizing and understanding what people are saying. She makes sure that everyone at Favrit is on the same page regarding what matters most to their customers – and for that she uses Pilea.
“Pilea is there every time we prioritise.”
Nina Jensen works with customer support and as a product specialist in Kompany AS, for their product Komp. Komp is described as the world's easiest computer for seniors. With video calls and photo sharing from friends and family, Komp brings security and joy to those who struggle with modern technology. Nina uses Pilea to keep track of customer and user feedback and prioritize further development.
“Pilea provides an overview that is so incredibly easy to handle. Specifically for seeing how many people are actually requesting something. It is very important when I have to argue why we should prioritize a particular update or fix."