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API

Build custom integrations to read and write feedback data to Pilea using our REST API. Perfect for connecting custom surveys, third-party tools, or building automated feedback workflows.

API

Installation

Step 1: Access API Documentation

  1. Log into your Pilea account
  2. Navigate to Settings β†’ API
  3. Here you'll find:
    • Your API key/authentication details
    • Complete API documentation

Step 2: Authentication

Follow the authentication instructions in your API settings to:

  • Generate your API key
  • Enjoy!

How to use

The Pilea API opens up endless possibilities for integrating feedback into your existing workflows. Connect your custom in-app surveys directly to Pilea so user feedback flows seamlessly into your product development process. Sync customer reviews from your e-commerce platform, automatically create feedback entries from resolved support tickets, or build custom dashboards that combine Pilea insights with your other business metrics.

Whether you're building a simple webhook to notify your Slack channel when new feedback arrives, or creating a sophisticated integration that syncs data bidirectionally between Pilea and your CRM, the API gives you the flexibility to make feedback data work exactly how your team needs it. Start with something simple like submitting feedback from a contact form, then expand to more complex use cases as your needs grow.