Sometimes you need more control than a pre-built integration gives you. Maybe you want to pipe in-app survey responses directly into Pilea. Maybe you're building a custom dashboard that pulls feedback data into your BI tool. Or maybe you just want to automate something specific that no off-the-shelf connector handles. That's what the API is for. It gives you full read and write access to your Pilea data — mentions (feedback), backlog items, customers, tags, and workspaces. You can push data in, pull data out, and build whatever workflow makes sense for your team. Authentication is straightforward — generate an API key from your workspace settings (it'll start with pk_) and pass it via the X-Api-Key header. If you're working across multiple workspaces, you can target a specific one with the X-Workspace-Id header. The API is available on the Growth plan and higher. Most teams start small. A simple POST request that sends form submissions to Pilea. A script that exports feedback data to a spreadsheet. Then it grows from there — bulk imports (up to 100 mentions at once), automated triage workflows, custom reporting pipelines. The API is flexible enough to handle all of it. Rate limits are generous but clear: 120 requests per minute for standard endpoints, 10 per minute for bulk operations. Enough room to build real workflows without worrying about getting throttled. And if you'd rather not write code, the API also powers our Make.com integration — so you can build visual automations without touching a terminal.
The API has end-points to both read and write:
The Pilea API lets you connect feedback to the tools you already use—both pushing data in and pulling it out.
Common uses:
Start simple, scale up:
Most teams start with something basic—like a form that submits directly to Pilea. Once that's running, you can tackle bigger integrations like two-way syncs with automated workflows in e.g. Zapier.
The API is flexible enough to handle whatever you need, from quick automations to complex workflows. Build what makes sense for your team today, expand when you're ready.