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Full programmatic access to Pilea β€” read and write feedback, customers, backlog items, and more.

We've built this for
Developers, engineering leads, and technical product teams that want to build custom integrations, automations, or dashboards on top of Pilea data.
Quit anytime. Keep your data.

Sometimes you need more control than a pre-built integration gives you. Maybe you want to pipe in-app survey responses directly into Pilea. Maybe you're building a custom dashboard that pulls feedback data into your BI tool. Or maybe you just want to automate something specific that no off-the-shelf connector handles. That's what the API is for. It gives you full read and write access to your Pilea data β€” mentions (feedback), backlog items, customers, tags, and workspaces. You can push data in, pull data out, and build whatever workflow makes sense for your team. Authentication is straightforward β€” generate an API key from your workspace settings (it'll start with pk_) and pass it via the X-Api-Key header. If you're working across multiple workspaces, you can target a specific one with the X-Workspace-Id header. The API is available on the Growth plan and higher. Most teams start small. A simple POST request that sends form submissions to Pilea. A script that exports feedback data to a spreadsheet. Then it grows from there β€” bulk imports (up to 100 mentions at once), automated triage workflows, custom reporting pipelines. The API is flexible enough to handle all of it. Rate limits are generous but clear: 120 requests per minute for standard endpoints, 10 per minute for bulk operations. Enough room to build real workflows without worrying about getting throttled. And if you'd rather not write code, the API also powers our Make.com integration β€” so you can build visual automations without touching a terminal.

What you get.

  • RESTful endpoints β€” clean, predictable API design with JSON payloads across mentions, backlog items, customers, tags, and workspaces
  • Full CRUD operations β€” create, read, update, and delete across all core resources, plus link mentions to backlog items and customers
  • Bulk create β€” import up to 100 mentions in a single request, with file attachments (up to 10 files, 10MB each)
  • API key authentication β€” pass your pk_-prefixed key via X-Api-Key, target specific workspaces with X-Workspace-Id
  • Clear rate limits β€” 120 requests/minute for standard endpoints, 10/minute for bulk operations
  • Interactive API docs β€” explore and test endpoints directly at /v1/docs

Do more with Agents.

The API becomes even more powerful when you combine it with Pilea's insight agents. Push data in through the API, and let agents monitor it automatically:

  • "Alert when feedback from our in-app survey mentions billing" β€” pipe survey responses through the API and let agents catch the patterns you'd miss manually
  • "Weekly digest of feedback from custom sources" β€” if you're pushing data in from tools Pilea doesn't natively integrate with, agents make sure someone's watching it
  • "Notify #product when API-imported feedback matches a trending theme" β€” connect the dots between your custom data sources and what's already in Pilea

Whatever you build with the API, insight agents make sure the signal doesn't go unnoticed.