Stop copy-pasting from Slack, Intercom, and sales calls. Pilea pulls it all in automatically — interviews, surveys, support tickets, emails, CSV, embedded mini-surveys, and the Chrome extension — all auto-tagged to the right customer and product area.
Customer feedback doesn't arrive in one place. It arrives in Slack, Intercom, Zendesk, sales call notes, survey responses, CSV exports, usability tests in the browser, and the back of a PM's notebook. By the time anyone tries to make sense of it, half of it is lost and the other half is siloed.
Pilea pulls every channel into one pipeline — automatically — and auto-tags each item to the right customer and product area before you see it.
Upload recordings from Zoom, Google Meet, Teams, or Gong. Connect Intercom, Zendesk, or HubSpot. Import CSVs from Typeform, Google Forms, or SurveyMonkey. Forward emails. Paste notes. Pilea handles transcription, speaker detection, and theme extraction automatically — in over 100 languages.
Drop a mini-survey widget into your product with a single script tag and capture feedback at the exact moment context is richest. Your team uses the Chrome extension to clip observations from usability tests, QA sessions, and session replays — one click, straight into Pilea with full source context attached.
Every piece of feedback is matched to the customer who sent it, linked to their MRR and engagement history, and clustered into the product theme it belongs to. No manual tagging, no copy-pasting, no "who said this again?" The signal is structured before anyone opens it.
You stop being the bottleneck between customers and the backlog. Feedback flows in from every channel, gets tagged and themed automatically, and lands in your prioritized backlog without anyone touching a spreadsheet.
