Weekly Summaries and Bug Reports

If you want to keep your team regularly updated on customer feedback without manual effort, weekly summaries automatically create insight threads that summarize all feedback collected each week. Perfect for staying aligned on what customers are actually saying between planning meetings.

What you get

Two separate summaries each week:

• Bug reports - all the technical issues customers reported
• Feature requests - everything else customers want or need

Both summaries are delivered as engaging insight threads that give you the big picture of customer sentiment and priorities for that week.

How to set up weekly summaries

Configuration takes just a few clicks:

1. Go to Settings → Notification Preferences
2. Click "Enable Weekly Summaries"
3. Choose your timing - when should summaries be sent (before planning meetings, Monday mornings, etc.)
4. Set recipients - email addresses or Slack channels where summaries should go

The real win

Your team stays connected to customer feedback without anyone having to manually compile reports. Everyone gets the same insights at the same time, making planning meetings more focused and customer-driven.

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