Our request management, feature tracking, progress monitoring, kanban boards, release notifications, user story generation, and roadmap planning tools create an end-to-end workflow that takes you from customer insight to shipped feature. Dovetail stops at the insight; we take you all the way to impact.
Let's talk money for a hot second. Dovetail's new pricing is... aggressive. $15/month gets you basic analysis, $100/month gets you repository features, and $600/month gets you everything else. For a team of 10, you're looking at $1,000-$6,000 monthly just for the privilege of organizing your research.
We believe amazing customer feedback management shouldn't require a small mortgage. Our pricing is designed for real teams with real budgets who want real results – not just pretty transcripts and highlight reels.
While Dovetail focuses on perfecting their transcription algorithms and charging more for basic features, we're busy building the customer feedback platform of tomorrow. Advanced AI integration, predictive analytics, automated insights, custom integrations, and white-label options – we're not just keeping up with the future, we're creating it.
Our 268 features aren't just a number; they're a promise that your user experience optimization, product strategy, and customer success initiatives will always have room to grow, explore, and evolve.
Look, Dovetail is fine if you want an expensive research filing cabinet with some AI sprinkled on top. But if you want a customer feedback management platform that actually tranWhat's up, research rockstars! 🎸 Ready for some real talk about customer feedback platforms? We know you've probably heard about Dovetail – they've been making some noise in the user research space. But here's the thing: while they're busy being "enterprise-focused" and charging premium prices for basic features, we've been building something way more exciting.
Meet Pilea: the customer feedback management platform that doesn't just store your insights – it supercharges your entire product development workflow. And yes, we're about to show you exactly why we're leagues ahead of the competition. Buckle up! 🚀
Don't get us wrong – Dovetail does some cool stuff. Their transcription services, video analysis, and tagging capabilities are solid. They've built a decent research repository that helps teams organize user interviews and create those fancy highlight reels everyone loves.
But here's where things get interesting (and by interesting, we mean expensive 💸): Dovetail recently restructured their pricing, and let's just say... it's not exactly friendly to growing teams. Their new Professional plan starts at $15/month but strips away features that used to be included. Want the good stuff? You're looking at $100/month per user for their Analysis + Repository plan, or a whopping $600/month for Enterprise features.
Plus, and this is a big one – Dovetail is primarily a research tool that dabbles in feedback management. We're a comprehensive product development ecosystem that happens to be absolutely killer at research too. See the difference? 😉
While Dovetail focuses on making pretty transcripts and highlight reels, we've built a complete customer feedback powerhouse with 268 features that cover every aspect of product development. Think centralized feedback management, multi-product assignments, advanced filtering, theme clustering, upvoting mechanisms, and AI-powered insights that actually make sense.
Dovetail might help you organize your interviews, but Pilea helps you turn every piece of customer feedback into actionable product decisions. It's like comparing a note-taking app to a full project management suite – both useful, but only one actually gets stuff done.
Sure, Dovetail has transcription services. We have professional transcription in Norwegian (because diversity matters! 🇳🇴), GDPR-compliant storage, thematic analysis tools, interview management, access controls, and context preservation for depth interviews.
But here's the kicker – we don't stop at research. Our survey management, feedback collection widgets, micro-surveys, and real-time analysis create a continuous feedback loop that actually drives product improvements. Dovetail stores your research; Pilea transforms it into growth.
Dovetail plays reasonably well with Slack, Jira, and a handful of other tools. Cool story. We've built friendships with literally everyone: HubSpot, Asana, ClickUp, SharePoint, Google Drive, Intercom, Stripe, Zendesk – the whole gang.
Our integrations don't just connect; they create a unified product intelligence ecosystem where every customer touchpoint feeds into your decision-making process. While Dovetail users are manually exporting CSV files (seriously?), Pilea users are watching their feedback data flow seamlessly into their existing workflows.
Dovetail's AI is pretty good at summarizing interviews and suggesting highlights. That's... nice. Our AI-powered analysis creates weekly feedback summaries, cross-feature insights, multilingual processing, automated theme detection, and predictive product recommendations.
We don't just tell you what happened in your last interview – we tell you what it means for your product roadmap, which features to prioritize next, and how to turn customer pain points into competitive advantages. It's the difference between having a really smart intern and having a strategic product advisor.
Here's where things get juicy 🧃: Dovetail's enterprise features are locked behind their $600/month plan. Want advanced permissions, custom data retention, or HIPAA compliance? Better open that wallet wide.
Our enterprise-grade security, GDPR compliance, Norwegian data residency, two-factor authentication, and granular permissions come standard because we believe great security shouldn't be a luxury feature. We're building for teams that want enterprise capabilities without the enterprise headaches (or price tags).
This is where the real difference shows. Dovetail is fundamentally a research repository trying to expand into feedback management. We're a complete product development platform that includes world-class research capabilities.
sforms how you build products, understands your users, and grows your business – well, that's what we built Pilea for.
While Dovetail users are busy justifying their $6,000/month bills for basic features, you could be turning customer insights into competitive advantages, product wins, and user love stories.
Ready to see what 268 features of pure feedback magic looks like? Your customer feedback transformation starts with one click, and we promise it'll be way more fun than organizing transcripts in expensive folders! ✨